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Customer Service
Teacher Supplies Customer Service
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for visiting SchoolTeachers.org, where we believe in "Teachers Helping Teachers".
Every day we help thousands of customers find educational supplies, furniture, decorations, and textbooks they are looking for. We currently stock over 10,000 products, with more being added daily. you are sure to find just the item you are looking
for. We hope that you find shopping at SchoolTeachers.org enjoyable. If there is anything we can do to make your shopping a more pleasant experience, please don't hesitate to contact us.
We have friendly and courteous customer service personnel dedicated to assisting you in your shopping. They will be more than happy to take your order over the telephone. They are also available to help answer questions about products or to assist you in finding just the right product for your particular needs. Tracking your shipment? We can provide you with a tracking number (in most instances), and even look it up for you.
Our Customer Service Department can be reached via emal ati:
admin@SchoolTeachers.org
orby phone at:
(870)733-3318
24 hours a day, 7 days a week
Contact SchoolTeachers.org:
by Email:
admin@SchoolTeachers.org
by phone:
(870)733-3318
Monday - Friday 9am - 5pm Central Time
or by Mail:
11161 FM 344 W
Bullard, TX 75757
Return Policy
Your satisfaction is our number one priority. If you are not fully satisfied upon receiving your order, please call us immediately to let us know. Call us at (870)733-3318 and we will advise you of the proper course of action. We may assign
a Return Authorization Number (RAN), or otherwise advise you of how the problem will be addressed. PLEASE DO NOT RETURN ITEMS WITHOUT FIRST CONTACTING OUR CUSTOMER SERVICE DEPARTMENT.
To receive credit, any returned products must be in new and unused condition,
in the original box with all the documentation, parts and accessories. Items that have been used may not be returned, even if they have been cleaned.
Products being returned are subject to a 30% restocking fee, unless there was an incorrect item shipped to you. Additionally, return shipping costs are your responsibility unless
the item is damaged or defective.
We appreciate your business and will do everything possible to maintain your loyalty. Please help us to help you by following the guideline within this policy.
Note: Shipping charges
cannot be refunded.
We will process your refund upon receipt and review of the returned items. Upon processing your refund we will provide you a credit transaction ID number. Please note that our warehouse is large and busy, so they may not always process your return quickly. Please take the responsibility to collow up with us to ensure receipt of your credit.
Refunds are granted only for the purchase price of
the product (excluding the cost of shipping), and can only be issued to the credit card used
at purchase. Since we retain credit card information only for a short period, SchoolTeachers.org reserves the right to process the refund with a company check.
Damaged or Defective Items
We will either replace damaged or defective parts (if possible)
or ship out a new item completely at our expense.
We work hard to make your shopping experience at SchoolTeachers.org
an enjoyable one. Please let us know if there is anything we can do to improve your shopping experience.
Canceling Your Order
We will do everything possible to cancel your order if you decide to cancel it. However, we try to ship all orders within the same day (other than non-stock items). Since we ship so quickly, it may not be possible to cancel the order. In that case, it is your responsibility to return the items under our return policy as stated above.
Privacy Policy
We believe that a person's personal information is provided to us in trust. Therefore, we promise never to sell or give it to others. Additionally, we will never ask you to reply to an email with private information. If we call you, we will discuss your private information only to correct information that was entered incorrectly. We understand that you want to be able to
purchase teaching supplies online and not have to give away your
personal information to do so. Your credit card information is extremely important. We retain it only for a short period to ensure that billing is appropriate. After that, credit card information is purged from the system. Therefore, in the event of a return item, we reserve the right to refund you via company check.
The SchoolTeachers.org website is a secure site and we do everything in our power to maintain it that way. However, hackers are constantly refining their capabilities and we cannot be held liable for the theft of information beyond our control.
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